Frequently Asked Questions

What is the lead time for an order?

Approximately 2 weeks from confirmation of your order. I'll keep you updated throughout the process.

Do you offer returns or refunds?

As all items are made to order specifically for you, I don't currently offer returns or refunds. Please make sure you're happy with your choices before ordering — I'm always happy to answer questions beforehand.

What payment methods do you accept?

Bank account transfer and Monzo. Full payment is required to begin work.

Do you ship outside the UK?

Currently I only ship within the UK.

Can I request custom designs?

Absolutely! I love bringing custom ideas to life. Just DM me on Instagram with your request and I'll let you know what's possible.

Can I use photos of my child in reviews?

Your photos are yours. I will never share your photos on social media or my website without your explicit permission.

Can't find what you're looking for? Send me a message on Instagram or use the contact form.

Message on Instagram